Version: 2.0
1. Introduction
This Privacy Policy describes how Kincompass Labs LLC ("we," "us," or "our") collects, uses, and shares information when you use the CatchCheck mobile application ("App") and website at catchcheck.io ("Website") (collectively, "CatchCheck" or "Services").
By using CatchCheck, you consent to the collection, use, and sharing of your information as described in this Privacy Policy. If you do not agree with our practices, please do not use CatchCheck.
This Privacy Policy applies to users in the United States. CatchCheck is designed for and marketed to users in the United States.
2. Information We Collect
Information You Provide Directly
| Data Type | Description | Purpose |
|---|---|---|
| Account Information | Email address, name (if provided) | Account creation, authentication, communications |
| Photos | Fish photos you submit for identification | AI-powered species identification |
| Catch Data | Species identified, dates, locations (if shared), notes | Catch history, gamification features |
| Communications | Messages to support, feedback | Customer service, product improvement |
Information Collected Automatically
| Data Type | Description | Purpose |
|---|---|---|
| Device Information | Device type, operating system, app version | App compatibility, bug fixing |
| Usage Data | Features used, screens viewed, actions taken | Analytics, product improvement |
| Log Data | Crash reports, performance data | Technical troubleshooting |
Information We Do NOT Collect
- Financial/Payment Information: All payments are processed through Apple App Store or Google Play Store. We do not collect or store credit card numbers or payment details.
- Continuous Location Tracking: We do not track your location in real-time or in the background.
- Data from Children: We do not knowingly collect personal information from children under 13 (see Section 9).
3. How We Use Your Information
We use the information we collect to:
- Provide Services: Process fish identification requests, display catch history, provide regulation information
- Manage Accounts: Create and manage your account, process subscriptions
- Communicate: Send service-related notifications, respond to support requests
- Improve CatchCheck: Analyze usage patterns, fix bugs, develop new features
- Ensure Security: Detect fraud, enforce our Terms of Service
- Marketing: Send promotional communications (you may opt out at any time)
4. How We Share Your Information
Third-Party Service Providers
We share information with third-party service providers who perform services on our behalf:
- Authentication Services: To manage user sign-in and account security
- Cloud Storage Providers: To store your photos, catch data, and account information
- Analytics Providers: To understand how users interact with CatchCheck
- AI Image Processing Services: To analyze photos for fish identification
These providers only access information necessary to perform their services and are contractually obligated to protect your information.
Important: AI Processing Disclosure
When you submit a photo for fish identification, that photo is sent to third-party AI services for processing. We do not control how these third-party AI providers handle your data.
Third-party AI services have their own terms of service and privacy policies that may permit them to use submitted images for purposes including model training or improvement. By using CatchCheck's fish identification feature, you acknowledge and accept this risk.
We encourage you to review the privacy policies of AI service providers. We select providers with appropriate privacy practices, but we cannot guarantee how they will use data once it is transmitted to them.
Other Sharing
We may also share your information:
- Legal Requirements: When required by law, subpoena, court order, or government request
- Protection of Rights: To protect the rights, property, or safety of CatchCheck, our users, or others
- Business Transfers: In connection with a merger, acquisition, bankruptcy, or sale of assets
- With Your Consent: When you explicitly authorize sharing
We Do NOT
- Sell your personal information to third parties
- Share your information for third-party marketing purposes without your consent
5. Data Retention
We retain your information for as long as necessary to provide CatchCheck and fulfill the purposes described in this Privacy Policy:
- Account Data: Retained while your account is active
- Catch History and Photos: Retained until you delete them or delete your account
- Usage Data: Generally retained for up to 24 months
- Legal Obligations: Some data may be retained longer if required by law
When you delete your account, we will delete or anonymize your personal information within 30 days, except where retention is required by law.
6. Data Security
We implement industry-standard security measures to protect your information:
- Encryption of data in transit (HTTPS/TLS)
- Secure cloud infrastructure with access controls
- Regular security reviews and updates
- Limited employee access to personal data
However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
You are responsible for maintaining the security of your account credentials and device.
7. Your Rights and Choices
Access and Correction
You can access and update most of your personal information through the App settings. For additional requests, contact us at support@catchcheck.io.
Deletion
You can delete individual catches from your history within the App. To delete your entire account and all associated data, go to Settings > Delete Account in the App, or contact us at support@catchcheck.io.
Data Portability
You may request a copy of your personal data by contacting us at support@catchcheck.io.
Marketing Communications
You can opt out of promotional emails by clicking the "unsubscribe" link in any marketing email or contacting us directly.
Push Notifications
You can manage push notification preferences in your device settings.
8. California Privacy Rights (CCPA)
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):
- Right to Know: You can request information about what personal information we collect, use, and share
- Right to Delete: You can request deletion of your personal information
- Right to Opt-Out of Sale: We do not sell personal information, so this right does not apply
- Right to Non-Discrimination: We will not discriminate against you for exercising your privacy rights
To exercise these rights, contact us at support@catchcheck.io. We may need to verify your identity before processing your request.
9. Children's Privacy
Age Restrictions
CatchCheck is intended for users 18 years of age and older. We do not knowingly collect personal information from children under 13.
Parents and guardians may use CatchCheck with their children, but children should not create their own accounts or submit personal information.
If we learn that we have collected personal information from a child under 13, we will take steps to delete that information as quickly as possible.
If you believe a child under 13 has provided personal information to CatchCheck, please contact us immediately at support@catchcheck.io.
10. Third-Party Links and Services
CatchCheck may contain links to third-party websites or services (such as state fish and wildlife agencies, NOAA, or app stores). These third parties have their own privacy policies, and we are not responsible for their content or practices.
We encourage you to review the privacy policies of any third-party services you access through CatchCheck.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we make material changes, we will:
- Update the "Effective Date" at the top of this policy
- Notify you through the App or by email (for significant changes)
Your continued use of CatchCheck after any changes indicates your acceptance of the updated Privacy Policy.
12. Governing Law
This Privacy Policy is governed by the laws of the State of Florida, United States, without regard to its conflict of law provisions.
13. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:
Email: support@catchcheck.io
Website: https://catchcheck.io
Company: Kincompass Labs LLC
We will respond to your inquiry within a reasonable timeframe, typically within 30 days.